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Inside the outer loop

August 19th, 2024

38 minutes

Addressing outer loop productivity blockers

In this episode, Rich Jordan and James Walker are joined by special guest Nishil Patel, CEO & Founder of BetterBugs. 

Nishil Patel starts the conversation by explaining how Betterbug helps improve QA productivity by streamlining bug reporting and providing developers with all the necessary information to debug issues. Bug reporting and feedback collection enhances QA productivity and improves collaboration between testers and developers. It allows testers to record bugs and provide detailed information for debugging, making the bug triaging process more efficient.

The conversation between James, Nishil and Rich, highlights the importance of proactive quality assurance and the role of tools like Betterbug in supporting the quality engineering process. The team then explores the challenges of achieving developer productivity and the need for organizations to focus on the outer loop of software delivery.

The team concludes by stating the key to improving quality is not just tooling, but also process optimization and a focus on people. Organizations should identify the gaps in their SDLC and address them through process improvement and collaboration. The goal is to augment people's abilities and productivity, rather than replacing them with technology.

Watch the full episode to learn more!

Who's in the loop?

Join Rich Jordan, James Walker and special guest Nishil Patel, CEO & Founder of BetterBugs. Together, they discuss the evolution of quality engineering and the importance of taking a holistic approach to outer loop quality.

James Walker - Curiosity Software CEO

James Walker

Co-Founder & CEO
James Walker is the Co-Founder and CEO of Curiosity Software, where he works with a range of organisations to identify and resolve their quality needs.
Rich Jordan - Curiosity Software

Rich Jordan

Enterprise Solution Architect
Rich Jordan has reached over 20 years in testing, mainly within complex financial services environments.
Nishil Patel - CEO n Co-founder

Nishil Patel

CEO & Founder
With BetterBugs and QABle, Nishil has been on a mission to ensure smoother app performance and unparalleled quality for companies for over 10 years.

Explore the outer loop

Together with industry leaders and experts, the Curiosity team uncovers actionable strategies to navigate the outer loop of software delivery, streamline test data management, and elevate software quality!
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