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Why didn’t you test that? Podcast | episode 26

Addressing outer loop productivity blockers

 

The evolution of quality engineering 

Welcome to episode 26 of the Why Didn’t You Test That? Podcast. In this episode, Rich Jordan and James Walker are joined by special guest Nishil Patel, CEO & Founder of BetterBugs. Together, they discuss the evolution of quality engineering and the importance of taking a holistic approach to outer loop quality.

 

 

Nishil Patel starts the conversation by explaining how Betterbug helps improve QA productivity by streamlining bug reporting and providing developers with all the necessary information to debug issues. Bug reporting and feedback collection enhances QA productivity and improves collaboration between testers and developers. It allows testers to record bugs and provide detailed information for debugging, making the bug triaging process more efficient.

The conversation between James, Nishil and Rich, highlights the importance of proactive quality assurance and the role of tools like Betterbug in supporting the quality engineering process. The team then explores the challenges of achieving developer productivity and the need for organizations to focus on the outer loop of software delivery.

The team concludes by stating the key to improving quality is not just tooling, but also process optimization and a focus on people. Organizations should identify the gaps in their SDLC and address them through process improvement and collaboration. The goal is to augment people's abilities and productivity, rather than replacing them with technology.

Watch the full episode to learn more!

      

00:00 - Introduction and background

04:26 - The evolution of quality engineering: A holistic approach

10:48 - Proactive quality assurance: Baking quality into development

11:50 - Improving QA productivity with BetterBugs

12:50 - Addressing productivity blockers in the outer loop

20:00 - Enabling advanced capabilities with traceability and data integration

22:00 - Root cause analysis and defect triage

25:18 - Best & worst examples of BetterBugs use

27:46 - Automation and analysis burden

29:11 - How can BetterBugs help organisations focus on quality

33:45 - The role of technology in quality improvement

38:00 - The impact of Artificial Intelligence

Hosts and guests

James Walker - Curiosity Software CEO

James Walker - Co-Founder & CEO

James Walker is the Co-Founder and CEO of Curiosity Software, where he works with a range of organisations to identify and resolve their quality needs.

Rich Jordan - Curiosity Software

Rich Jordan - Enterprise Solution Architect

Rich Jordan has reached over 20 years in testing, mainly within complex financial services environments. 

Nishil Patel - CEO n Co-founder

Nishil Patel - CEO & Founder

With BetterBugs and QABle, Nishil has been on a mission to ensure smoother app performance and unparalleled quality for companies for over 10 years. 

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The Curiosity Software podcast, hosted by Rich Jordan, Huw Price and the Curiosity team! Together with guests, they share their insight and expertise in driving software design, development and quality.

Learn how you can improve your journey to quality software delivery, by considering how much do you really understand about your systems, and when things inevitably go wrong, why didn’t you test that?

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