00:00 Introduction to Felipe Fabricio

06:13 The difference between small companies and large financial services

07:46 Challenges and lessons learned in the UAT environment

11:00 Implementing change in a large financial services organisation

15:55 Differences between the Brazilian and UK markets

21:10 From project-led to product-led: A paradigm shift in software development

28:22 Simplifying and improving products through global initiatives

33:50 Centralizing quality processes and measuring software quality

40:30 The importance of effective communication in driving change

43:15 Continuous learning and mentorship in the industry

• Service virtualization was essential for improving UAT environments at Santander.

• Cultural differences between Brazil and the UK affect the pace and approach to technology.

• Simplifying processes is crucial for improving quality and efficiency in large organizations.

• Communication skills are vital for career advancement and convincing stakeholders.

• Felipe emphasizes the importance of data in measuring quality and performance.

• The fintech landscape in Brazil drives rapid innovation and competition.

• Agile transformations in large organizations require strong leadership and vision.

• Continuous learning and adaptation are key to success in the tech industry.